News & Blogs


Important firmware updates for PLC-335SPW and PLC-128/129SPW
February 7, 2017

We have released a new firmware for PLC-335SPW and PLC-128/129SPW cameras, which has fixed some bugs and added new features, as follows:
1. The font color of OSD can be changed.
2. Shorten the camera's start time.
3. Fixed the problem that cameras can not be viewed when searching in the Windows OS.
4. Solved the problem that the camera will be restarted when it takes too long to send data to the camera.
5. Fixed the bug that when modifying the parameters of the Image Setup under dark conditions.
6. Fixed the bug that when recording to storage continuously, the recording task stops recording unpredictably.

Please note that this update can only be applied to PLC-325SPW, PLC-335SPW, PLC-128SPW and 129SPW model. Please download the firmware matching for your camera model number. You can find the camera's model number from the label or the system information page. If you use wrong firmware file, the upgrade will fail. Please download the firmware file from Downloads section.

Change the default password to prevent the next DDoS attacks
October 26, 2016

The internet was on shaky footing recently thanks to a large-scale attacks on Dyn. A massive and sustained Internet attacks which has caused outages and network congestion these day for a large number of web sites was launched with the help of hacked “Internet of Things” (IoT) devices, such as IP security cameras and digital video recorders.

These hacked IoT devices are protected by simple factory-default usernames and passwords. They sent a large number of data requests to make Dyn servers paralyzed, so that other users can not query IP addresses through the domain name. This attack is called DDoS, which is a large distributed denial of service.

According to researchers at security firm Flashpoint, recent attacks were launched at least in part by a Mirai-based botnet. The botnet used in today’s ongoing attack is built on the backs of hacked IoT devices — mainly compromised digital video recorders (DVRs) and IP cameras made by XiongMai Technologies. The components m nmake are sold downstream to vendors, and use them in their own products.

We post information here emphasizing the fact that Phylink are the original manufacturer. All products sold by us are manufactured and developed from our company. All Phylink's products do not use any hardware and software from the XiongMai Technologies. Phylink's cameras do not write the default password in the Bootloader file. If you modify the camera after the set of the factory password, hackers cannot get or change your password via Mirai-based botnet.

The DDoS attack has settled for now at least on last week’s distributed denial of service (DDoS). So what can we do right now to help prevent the next DDoS attack? Here are some simple and general security tasks you can carry out to keep you away from hacker attacks.

  • To ensure the security of your camera and prevent various types of hacking and unauthorized access, Phylink strongly recommends our customers to change the default password as soon as you setup your camera.
    For more details, please refer to the Technical Articles - How to make your camera more secure.
  • If your router has a firmware update available, install it now. If you have fallen behind on operating system updates, consider activating fully automatic updates so you won’t forget again.
  • Change all device passwords so you don’t have any defaults. Many devices come preconfigured with usernames and passwords such as root/root or admin/admin that can be found with a search engine. A default password is as bad as no password.
  • Learn how to scan your own network for security holes. Tools such as Nmap can help you find holes before the crooks do. It’s legal to probe your own network, so you may as well find out if there are any obvious problems first.



Concern about Apple's lack of support for QuickTime
April 22, 2016

Recently, an antivirus company made news headlines regarding their concern about Apple's QuickTime player for Windows probably not being updated by Apple any more. So far we can not find any official statement directly from Apple about this. Any Windows user sharing this concern can certainly uninstall QuickTime or all Apple software from any of their Windows PCs.

In the past QuickTime added a certain measure of convenience, but the Google Chrome has upgraded to 64bit version which does not support 32bit QuickTime. Most other popular web browsers will also stop supporting QuickTime plugins on PC.

We post information here emphasizing that all Phylink cameras can be used on PCs without QuickTime. Neither QuickTime nor any other Apple software is required on PCs for the operation of Phylink cameras. We have released a new V5.93 firmware to fix this issues. With this new update, the camera will load Adobe Flash Player plugins when you access the live video feed when using web browser. Adobe Flash Player plugins are now supported by all major browsers including Safari, Chrome, and Firefox. Always check the latest Adobe Flash Player release.



Phylink cameras support Windows 10 and Edge
February 19, 2016

All Phylink cameras support Windows 10 including the new Edge browser. Other browsers besides Edge can also be used on Windows 10. This includes Mozilla Firefox, Google Chrome, and even Internet Explorer.

Please note that plugins including Flash must be enabled on your browser, and for Dropbox the popup blocker must be disabled, at least temporarily, so that the browser can ask you for your Dropbox username and password in a new window or tab.



Security updates available for Adobe Flash Player
August 10, 2015

With the latest firmware release, camera uses Adobe Flash Player plugins in web browser to play the video feed. Adobe has released security updates for Adobe Flash Player for Windows, Macintosh and Linux. These updates address critical vulnerabilities that could potentially allow an attacker to take control of the affected system. Adobe is aware of reports that exploits targeting these vulnerabilities have been published publicly.

Please keep updating latest version of Adobe Flash Player otherwise you may unable to view camera's live video from the browser. You can check the latest Adobe Flash Player release from https://get.adobe.com/flashplayer/.



Blue Iris has added Phylink brand to support list
August 8, 2015

We have contacted with Blue Iris technical department and were informed that Phylink brand has been added to the Blue Iris compatible vendor list in latest release. When you add a camera to Blue Iris, you can directly select Phylink model on the configuration page.

Phylink camera offers RTSP and HTTP streaming. This allows for integration with other third-party software, which uses the camera's stream in programs like Blue Iris, iSpy, Sighthound Video, Milestone XProtect Go and other leading software.

Blue Iris software is affordable and has more video security features for residential and small business applications. Iris Blue let your computer into a super DVR. These days, with the cost of small PCs being so incredibly low, it often doesn't make sense to spend money on a dedicated NVR that can't be used for anything else. A a small PC running Blue Iris software might be price competitive with a dedicated NVR, especially when considering the low cost of hard drives that you can add to general purpose computers.

To learn more features about Blue Iris, please refer to the help documents or visit Blue Iris support website.
To learn more about Blue Iris, please refer to Technical Articles - How to add the Camera to Blue Iris Software.


Dropbox cloud uploading is supported now
October 28, 2014

Phylink has registered an application on the Dropbox Platform to support Dropbox uploading features. Dropbox is a personal cloud storage service (sometimes referred as an online backup service) which is frequently used for file sharing and collaboration. The Dropbox application is available for Windows, Macintosh and Linux desktop operating systems.

There are also apps for iPhone, iPad, and Android devices. With the new firmware update, users can upload the videos and snapshots on the camera to Dropbox Cloud which provides more flexible way to manage, download, share and watch the recorded videos.

The local camera MicroSD card storage is obviously only good if the camera is not destroyed or stolen itself. If you do not have a locally connected NAS (network attached storage) drive but still want to upload your recorded video files to a server, you can do that with the “Send files in storage to FTP server” task in Task Management page.
To learn more about Dropbox uploading, please refer to Technical Articles - Record snapshot and video to Dropbox.